Paul McFadden

Chief Ombudsman


Paul is the Chief Ombudsman and joined the organisation in January 2021.

Full Biography

Steve Pearson

Deputy Chief Ombudsman


Steven qualified as a solicitor in 1997 and spent the next 10 years working both in the UK and overseas handling recruitment in the legal and financial sectors.

Full Biography

Blessing Simango

Head of Finance, Procurement, & ICT


Blessing is a Chartered Accountant with over 20 years’ experience in finance and accountancy.

Full Biography

Laura Stroppolo

Head of Programme Management & Assurance


Laura is Head of Programme Management and Assurance and joined LeO in November 2019.

Full Biography

David Peckham

Head of Operations


Dave is the Head of Operations at the Legal Ombudsman, leading its operational teams, as well as the business intelligence and transformation functions.

Full Biography

Stephanie Godbold

Head of Communications, Engagement and Impact


Stephanie leads LeO’s external and internal communications, stakeholder engagement and insight-sharing programme.

Full Biography

Debbie Wright

Head of People Strategy and Services


Debbie leads LeO’s HR function, with responsibility for all aspects of people strategy development and delivery.

Full Biography