Agenda - Board Meeting 25 April
OLC Board forward plan
Review draft 2023/24 Annual Report and Accounts
Chief Ombudsman’s report
Integrated Performance Dashboard
Update from RemCo:
2023 Civil service survey results
Service Complaint Adjudicator’s annual report
Previous Minutes
Matters arising and actions from previous meetings:
Board effectiveness:• Review progress against the recommendations from the 2023 external Board effectiveness review• Feedback on April meeting
Horizon Scan
Approved Minutes of the OLC Board Meeting held 25 April 2024