DATE PAPER PAPER NO. PUBLICATION STATUS
18 October 2023

Agenda - Board Meeting 18 October 2023

   For publication, no redactions
 

OLC Board Forward Plan

 129.0 For publication, no redactions
 

2024/25 Draft Budget, Budget Acceptance Criteria and Strategy

 129.1 For publication, no redactions
 

Customer Journey Walk Through

 129.2 For publication, no redactions
 

Independent Service Complaint Adjudicator's Interim Report

 129.3 For publication, no redactions
 

Executive Report

 129.4 For publication, no redactions
 

Performance dashboard: Q2 Reporting

 129.5 For publication, no redactions
 

Performance Sub-Group Update

 129.6 For publication, no redactions
 

2022/23 Annual Report & Accounts: Lessons Learned

 129.7 For publication, no redactions
 

Previous Minutes:

  • Board meeting 20 July 2023
  • ARAC meeting 26 June 2023
 129.8A Fol Exempt S.22 information intended for future publication
 

Matters arising and actions from previous meetings

 129.8B For publication, no redactions
 

Transparency reports

 129.9 Fol Exempt S.22 information intended for future publication
  Board Paper Redactions and Non-Disclosure Report 129.10

Fol Exempt S.36 (2) (c)

Exempt from publication in accordance with OLC's Publication Scheme
 

Horizon Scan

 129.11 For publication, no redactions
 

Approved minutes of OLC Board 18 October 2023