Law Society interview with Chair Wanda Goldwag 26/03/2024 Law Society interview with Chair Wanda Goldwag Tagged: Office for Legal Complaints
Case fee waived 26/03/2024 In this complaint we found the firm's service and the handling of the complaint to be reasonable so the case fee was waived...
Learning from complaints 26/03/2024 This article is part of LeO News, edition 24. Tagged: events Newsletter
Our recent engagement: listening and learning 26/03/2024 We regularly engage with a range of organisations with a shared interest in better legal services and dispute resolution. We’ve recently delivered training, attended conferences, as well as meeting with the with the Legal Services Consumer Panel and ombudsman schemes from across the UK and Ireland. Tagged: LeO News Engagement Insight Events
Consultation on our 2019-20 business plan and budget 26/03/2024 Consultation on our 2019-20 business plan and budget Tagged: Office for Legal Complaints strategy and business plan Consultation
26 October 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 October 2020 Tagged: Office for Legal Complaints governance
Governance frameworks 26/03/2024 Information about the different terms of reference and codes of practice for the OLC and its committees Tagged: Office for Legal Complaints governance
23 April 2018 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 23 April 2018 Tagged: Office for Legal Complaints governance
28 January 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 28 January 2021 Tagged: Office for Legal Complaints governance
