Blog by Elisabeth Davies, Chair of the OLC 26/03/2024 Elisabeth Davies, Chair of the OLC, provides an update on what's been happening over Q1 of 2022/23 Tagged: Newsletter blog Board blog
Business Plan 2019-20 26/03/2024 Business Plan 2019-20 Tagged: Annual priorities KPIs Business plan Corporate policies
OLC Operating framework 26/03/2024 Section 117 of the Legal Services Act requires the Legal Ombudsman to “have regard to such generally accepted principles of good corporate governance as it is reasonable to regard as applicable to it”. The purpose of this document is to demonstrate how the OLC is discharging this obligation under the Act. Tagged: OLC Operating framework OLC Office for Legal Complaints
Changes to the Legal Ombudsman's Scheme Rules 26/03/2024 Changes to the Legal Ombudsman's Scheme Rules article Tagged: news Scheme Rules
OLC publishes new strategy and business plan for LeO 03/05/2024 Office for Legal Complaints publishes new strategy and business plan for the Legal Ombudsman