Useful organisations 08/05/2024 This page includes information about regulators and advice / support organisations that may be useful to members of the public. Tagged: Signposting Useful organisations Helpful information Legal Ombudsman or SRA? Legal Ombudsman or CLC?
Our responses to consultations 26/03/2024 Responses sent by the Legal Ombudsman to other organisations consultations and discussions. Tagged: Closed consultations Consultation responses governance
Elisabeth Davies is preferred choice for next Chair of the OLC 26/03/2024 Elisabeth Davies is preferred choice for next Chair of the OLC Tagged: Press release Office for Legal Complaints
The Legal Ombudsman's Top tips for responding to complaints 26/03/2024 In our experience, these are the most essential things you need to be aware of when you deal with complaints. Tagged: Responding to complaints Learning resources lawyer information solicitor information
Working for us 08/08/2024 Are you thinking about joining us? Here you can find out more about what we do, why it matters, the part you could play and what we offer our people. You can also read about our commitment to being an equal, diverse and inclusive place to work – and what that means for you. Tagged: Careers Jobs Vacancies
Performance data 14/05/2024 Performance Data for the Legal Ombudsman Tagged: Data centre Key Performance Indicators performance data
31 March 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 31 March 2021 Tagged: Office for Legal Complaints governance
OLC Annual Report published 26/03/2024 OLC Annual Report published Tagged: Annual Report Press release Office for Legal Complaints
Stamp duty - feedback for lawyers 26/03/2024 We have put together some tips, based on our experience of resolving disputes around stamp duty, which may help you to ensure your clients aren’t being hit with any nasty surprises. Tagged: stamp duty Legal Ombudsman or CLC? lawyer information solicitor information
Inclusive service policy statement 26/03/2024 inclusive service policy statement Tagged: Inclusive service policy statement Legal Ombudsman service Legal Ombudsman customers Legal Ombudsman committment service policy
Blog by Elisabeth Davies, Chair of the OLC 26/03/2024 Blog by Elisabeth Davies, Chair of the OLC Tagged: Board blog Newsletter Office for Legal Complaints
Business Plan and Budget 2022/23 26/03/2024 Business Plan and Budget 2022-23 Tagged: Office for Legal Complaints Business plan and budget
Learning Resources 26/03/2024 Guidance and resources to support you, as a legal service provider, to resolve complaints brought to you by your clients Tagged: training and events Preventing complaints complaints handling lawyer information solicitor information
26 March 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 March 2020 Tagged: Office for Legal Complaints governance
29 June 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 29 June 2020 Tagged: Office for Legal Complaints governance
