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Guidance on the scheme rules

This page shows the members of the Office for Legal Complaints, the Executive team of the Legal Ombudsman and the Ombudsman team.

In our experience, these are the most essential things you need to be aware of when you deal with complaints.

Are you thinking about joining us? Here you can find out more about what we do, why it matters, the part you could play and what we offer our people. You can also read about our commitment to being an equal, diverse and inclusive place to work – and what that means for you.

inclusive service policy statement