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A discussion paper on the options for publishing a wider range of information data about the decisions and complaints investigated by the Legal Ombudsman

This guide will tell you more about the information and documents that can be made available in other formats.

Our service is for everyone who needs our help in resolving a service complaint. We make every effort to ensure that our website, our documents, and our service are easy to use and are accessible to everyone. We can do this by providing information in a different format such as large print, Braille, on an audio CD or audio file, or in another language.