Legal Ombudsman proposes technical changes to Scheme Rules 26/03/2024 Legal Ombudsman proposes technical changes to Scheme Rules Tagged: Guidance Scheme Rules Office for Legal Complaints Consultation
New factsheet launched – Unhappy with our service 26/03/2024 New factsheet launched – Unhappy with our service Tagged: Consumer resources
Legal Ombudsman announces new chief executive 26/03/2024 Legal Ombudsman announces new chief executive Tagged: Chief Executive
How We Work 26/03/2024 Every year we help resolve thousands of complaints about the legal service from consumers who are unhappy with their legal service provider. Tagged: common complaints Scheme Rules governance case studies Consumers Ombudsman regulated firms
LeO welcomes LSB's framework for achieving a positive complaints culture 29/05/2024 Legal Ombudsman welcomes Legal Service Board’s framework for achieving a positive complaints culture
Office for Legal Complaints welcomes Independent Review of Legal Services Regulation 26/03/2024 Office for Legal Complaints welcomes Independent Review of Legal Services Regulation Tagged: Press release
Legal Ombudsman announces new Chief Ombudsman 26/03/2024 Legal Ombudsman announces new Chief Ombudsman Tagged: Chief Ombudsman
Legal Ombudsman 2023/24 annual complaints data and insight 05/12/2024 Legal Ombudsman 2023/24 annual complaints data and insight
Complaints process 26/03/2024 Our resources help consumers make informed choices about resolving a complaint with their legal service provider. Tagged: case studies FAQs factsheets accessibility make a complaint
Guidance: An ombudsman’s view of good costs service – second edition 26/03/2024 Guidance: An ombudsman’s view of good costs service – second edition Tagged: Guidance
Georgina Philippou to join the Board of the Office for Legal Complaints 26/03/2024 Georgina Philippou to join the Board of the Office for Legal Complaints Tagged: OLC members
OLC publishes 2021/22 Annual Report and Accounts for the Legal Ombudsman 15/05/2024 OLC publishes 2021/22 Annual report and Accounts for the Legal Ombudsman
Office for Legal Complaints publishes 2022/23 Annual Report and Accounts 26/03/2024 Office for Legal Complaints publishes 2022/23 Annual Report and Accounts Tagged: Press release
