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OLC publishes 2021/22 Annual Report and Accounts for the Legal Ombudsman
OLC publishes 2021/22 Annual report and Accounts for the Legal Ombudsman
Guidance: An ombudsman’s view of good costs service – second edition
Guidance: An ombudsman’s view of good costs service – second edition
Technical advice desk
Advice line for technical queries from service providers
Can I complain if I've already accepted an offer?
Offer accepted from service provider
Case fee waived
In this complaint we found the firm's service and the handling of the complaint to be reasonable so the case fee was waived...
Blog by Elisabeth Davies, Chair of the OLC
Elisabeth Davies, Chair of the OLC, provides an update on the Legal Ombudsman's Annual Report and Accounts 2022/23
Accessibility
Our service is for everyone who needs our help in resolving a service complaint. We make every effort to ensure that our website, our documents, and our service are easy to use and are accessible to everyone. We can do this by providing information in a different format such as large print, Braille, on an audio CD or audio file, or in another language.