Signposting consumers to the Legal Ombudsman 24/06/2024 This signposting pack has been created to help you meet the statutory requirements. It includes suggested text you could use to signpost customers to the Legal Ombudsman (LeO) and when you should do this. Tagged: Signposting Consumer resources FAQs factsheets guidance Signpost
Office for Legal Complaints publishes 2023/24 Annual Report and Accounts 24/07/2024 Office for Legal Complaints publishes 2023/24 Annual Report and Accounts
Legal Professional information 26/03/2024 Helping legal service providers Tagged: Professional guidance Information for solicitors Information for lawyers training and events Preventing complaints Resolving complaints
Accessibility statement 06/08/2024 This page features our website accessibility statement. The website is run by the Legal Ombudsman and outlines the accessibility services that we provide. Tagged: Accessibility statement
Changes to the Legal Ombudsman's Scheme Rules 26/03/2024 Changes to the Legal Ombudsman's Scheme Rules article Tagged: news Scheme Rules
Legal Ombudsman launches new Scheme Rules 26/03/2024 Legal Ombudsman launches new Scheme Rules Tagged: Scheme Rules
OLC publishes new strategy and business plan for LeO 03/05/2024 Office for Legal Complaints publishes new strategy and business plan for the Legal Ombudsman
Legal Ombudsman welcomes new Chief Ombudsman 26/03/2024 Legal Ombudsman welcomes new Chief Ombudsman Tagged: Chief Ombudsman
Legal Ombudsman’s Head of IT nominated for transformation award 26/03/2024 Legal Ombudsman’s Head of IT nominated for transformation award
Office for Legal Complaints - Rules of procedure 26/03/2024 Rules of Procedure for the OLC Tagged: Rules of procedure OLC Office for Legal Complaints Legal Ombudsman Scheme
Legal Ombudsman responds to SRA Handbook reforms consultation 26/03/2024 Legal Ombudsman responds to SRA Handbook reforms consultation Tagged: Consultation
Legal Ombudsman announces new Chief Ombudsman 26/03/2024 Legal Ombudsman announces new Chief Ombudsman Tagged: Chief Ombudsman
Governance agreements 26/03/2024 Agreements which set out the working relationship between the Legal Ombudsman and other external stakeholders Tagged: Office for Legal Complaints governance Memorandum of Understanding
