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123.5 (22) The Performance Dashboard And Quarter Two Reporting

14/03/2024

Approved OLC Minutes 10 June 2015

14/03/2024

7 Jul 2016 Audit Risk Assurance Committee Minutes

14/03/2024

Approved Minutes Of The OLC Board Meeting Held On 18 October 2021

14/03/2024

2022 23 OLC Business Plan And Budget FINAL

14/03/2024

93.5 19 Q3 Strategic Performance Report

14/03/2024

Consumer Research Report 110224

14/03/2024

Annual Service Complaint Adjudicator's Report 2020 21

14/03/2024

Annual Service Complaint Adjudicator Report 2019 2020

14/03/2024

123.3 (22) Service Complaint Adjudicator's Interim Mid Year Report 2022 23

14/03/2024

Blog by Elisabeth Davies, Chair of the OLC

26/03/2024

Elisabeth Davies, Chair of the OLC, provides an update on what's been happening over Q1 of 2022/23

Tagged: Newsletter blog Board blog

How to complain to your service provider

26/03/2024

This factsheet will tell you more about making a complaint to your legal service provider.

Tagged: complaining to a lawyer complaining to a solicitor factsheets consumer journey

117.10 (21) Service Complaint Adjudicator's Interim Report 2021 22

14/03/2024

Blog by Elisabeth Davies, Chair of the OLC

26/03/2024

Elisabeth Davies, Chair of the OLC, provides an update on the Legal Ombudsman's 21/22 Business Plan.

Tagged: Board blog OLC news

Increasing ground rent

26/03/2024

Mr G got a shock a year after purchasing a property to find out he owed ground rent charges he wasn't expecting...