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OLC Minutes 17 May 2010

14/03/2024

121.2 (22) Action From Previous Meetings

14/03/2024

Approved Minutes Of The OLC Board Meeting Held On 18 October 2021

14/03/2024

123.4 (22) Executive Report

14/03/2024

95.6 19 Quarterly Strategic Performance Report

14/03/2024

Models Alternative Dispute Resolution Report 141031

14/03/2024

Consultations

31/10/2024

Details of past and present consultations and the responses we have received

Tagged: Consultation strategy and business plan Publishing our decisions Transparency and reporting governance

Consumer Research Report 110224

14/03/2024

Annual Service Complaint Adjudicator's Report 2020 21

14/03/2024

Approved Minutes Of OLC Board Meeting 27 April 2020

14/03/2024

123.3 (22) Service Complaint Adjudicator's Interim Mid Year Report 2022 23

14/03/2024

Blog by Elisabeth Davies, Chair of the OLC

26/03/2024

Elisabeth Davies, Chair of the OLC, provides an update on what's been happening over Q1 of 2022/23

Tagged: Newsletter blog Board blog

How to complain to your service provider

26/03/2024

This factsheet will tell you more about making a complaint to your legal service provider.

Tagged: complaining to a lawyer complaining to a solicitor factsheets consumer journey

117.10 (21) Service Complaint Adjudicator's Interim Report 2021 22

14/03/2024

Blog by Elisabeth Davies, Chair of the OLC

26/03/2024

Elisabeth Davies, Chair of the OLC, provides an update on the Legal Ombudsman's 21/22 Business Plan.

Tagged: Board blog OLC news