Policy Statement - Publishing our Decisions 26/03/2024 Our Policy Statement 2020 sets out why we publish the final decisions made by an ombudsman. Tagged: Policy statement Publishing decisions
OLC Strategy 2024-27 and 2024/25 Business Plan 08/05/2024 OLC Strategy 2024-27 Tagged: Strategy strategy and business plan
Useful organisations 08/05/2024 This page includes information about regulators and advice / support organisations that may be useful to members of the public. Tagged: Signposting Useful organisations Helpful information Legal Ombudsman or SRA? Legal Ombudsman or CLC?
Blog by Elisabeth Davies, Chair of the OLC 26/03/2024 Chair of the OLC, Elisabeth Davies, discusses the eight-week consultation on the draft 2024-27 Strategy and 2024/25 Business Plan and Budget. Tagged: blog Board blog Strategy Business plan and budget
Using a legal service provider 26/03/2024 Guidance on using legal service providers. Tagged: Consumer resources FAQs factsheets Conveyancing lawyer Divorce lawyer stamp duty home buyers first time buyers consumer factsheets good costs services Ombudsman decision data decision data
Consumer guidance on Scheme Rules changes 26/03/2024 Consumer guidance on what the changes mean for consumers Tagged: Guidance on Scheme Rules