Working for us 10/12/2024 Are you thinking about joining us? Here you can find out more about what we do, why it matters, the part you could play and what we offer our people. You can also read about our commitment to being an equal, diverse and inclusive place to work – and what that means for you. Tagged: Careers Jobs Vacancies
Insurer won't cover the cost 26/03/2024 Mr N wasn't happy with the firm's advice over the prospects of success for his claim...
Failure to provide reasonable advice 26/03/2024 Failure to advise of car hire options left Ms P in financial distress...
Making reasonable adjustments 26/03/2024 Despite being aware of Mr C's disability, this firm failed to make reasonable adjustments and should have taken more care with the terminology they used...
Corporate policies 29/11/2024 Details of key corporate policies Tagged: Access to information Corporate policies Whistleblowing Publishing decisions
Here to help 26/03/2024 Useful information on how we help with your complaint Tagged: consumer factsheets How to complain
Business Plan 2019-20 26/03/2024 Business Plan 2019-20 Tagged: Annual priorities KPIs Business plan Corporate policies
Consultations 17/12/2024 Details of past and present consultations and the responses we have received Tagged: Consultation strategy and business plan Publishing our decisions Transparency and reporting governance