Learning from complaints 26/03/2024 Resources on good complaints handling Tagged: Learning from complaints
Investigating complaints - Information for service providers 26/03/2024 Investigating complaints - Information for service providers
Guidance: our approach to determining complaints 26/03/2024 Guidance: our approach to determining complaints Tagged: Guidance
Updated guidance on complaints about costs 26/03/2024 Updated guidance on complaints about costs Tagged: Costs Guidance Costs Guidance
Invitation to Tender - Service Complaints Adjudicator 26/03/2024 Tender for Service Complaints Adjudicator
If you are unhappy with the service we have provided 15/07/2024 This factsheet tells you what actions you can take if you're unhappy with the service you have received from us. Tagged: complaint about Legal Ombudsman Factsheets
Losing the plot – residential conveyancing complaints 26/03/2024 Losing the plot – residential conveyancing complaints
LeO Mythbusters article - beneficiaries 19/06/2024 This article is part of LeO News, edition 24. Tagged: Newsletter Guidance
Guidance: Our approach to determining complaints 26/03/2024 Guidance: Our approach to determining complaints
Guidance: Our approach to determining complaints 26/03/2024 Guidance: Our approach to determining complaints
Schedule of matters reserved to the Office for Legal Complaints 03/06/2024 Schedule of matters reserved to the Office for Legal Complaints Tagged: OLC Office for Legal Complaints governance