Complaints about legal costs
What legal providers, consumers and their representatives need to know when it comes to disputes about legal costs on a “no win, no fee” basis.
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Guidance: Complaints alleging negligence
Guidance: Complaints alleging negligence
Guidance: Complaints alleging negligence
Guidance: Complaints alleging negligence
Premature complaints
LeO News 26 - Premature complaints
Overview of annual complaints data
Overview of annual complaints data
Learning from complaints
Resources on good complaints handling
LeO takes action to prevent complaints about legal fees
LeO takes action to stop complaints involving legal fees and reclaiming them
Investigating complaints - Information for service providers
Investigating complaints - Information for service providers
Guidance: our approach to determining complaints
Guidance: our approach to determining complaints
Complaints about how fees have been calculated and communicated
Complaints about how fees have been calculated and communicated
Complaints in focus - wills and probate
Complaints in focus - wills and probate
Complaints in focus - stamp duty
Complaints in focus - stamp duty
If you are unhappy with the service we have provided
This factsheet tells you what actions you can take if you're unhappy with the service you have received from us.
Updated guidance on complaints about costs
Updated guidance on complaints about costs
Invitation to Tender - Service Complaints Adjudicator
Tender for Service Complaints Adjudicator