1 July 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 1 July 2021 Tagged: Office for Legal Complaints governance
Probate issues and rising costs 26/03/2024 A disagreement between siblings meant that the estate couldn't be finalised…
Agreeing on a remedy 26/03/2024 Our front end team helped this firm and customer agree on a suitable remedy to put things right...
Business Plan 2019-20 26/03/2024 Business Plan 2019-20 Tagged: Annual priorities KPIs Business plan Corporate policies
LeO News – Edition 21 is out 26/03/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
LeO News – Edition 23 is out 26/03/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
LeO News – Edition 22 is out 26/03/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
Whistleblowing policy and procedure 26/03/2024 This policy details the Legal Ombudsmans policy and procedures for whistleblowing Tagged: whistleblowing Corporate policies
Blog by Elisabeth Davies, Chair of the OLC 26/03/2024 Elisabeth Davies, Chair of the OLC, provides an update on what's been happening over Q1 of 2022/23 Tagged: Newsletter blog Board blog
Publishing our decisions: An evidenced based response November 2011 26/03/2024 November 2011. Public response to publishing decisions consultation Tagged: Consultation strategy and business plan Scheme Rules Publishing our decisions
Board papers and minutes 02/07/2024 OLC board papers and minutes Tagged: OLC Office for Legal Complaints governance
Our people's networks 26/03/2024 Learn more about our people's networks here. Tagged: Staff networks Staff community BAME Network LGBTQ+ Network Staff awards