Our recent engagement: listening and learning 26/03/2024 We regularly engage with a range of organisations with a shared interest in better legal services and dispute resolution. We’ve recently delivered training, attended conferences, as well as meeting with the with the Legal Services Consumer Panel and ombudsman schemes from across the UK and Ireland. Tagged: LeO News Engagement Insight Events
Six month time limit - complaint accepted 26/03/2024 Case study - six month time limits Tagged: Our rules Six month limit
A missed deadline had a severe impact 26/03/2024 Mr E's immigration application was refused because the firm gave the wrong deadline...
Publishing our decisions: An evidenced based response November 2011 26/03/2024 November 2011. Public response to publishing decisions consultation Tagged: Consultation strategy and business plan Scheme Rules Publishing our decisions
Bringing a complaint to us 26/03/2024 Guidance and resources on how you can bring your complaint to the Legal Ombudsman. Tagged: factsheets representative authority form complaint form scheme rules helping prisoners complaining
The service provided no value 26/03/2024 This firm provided a service of no value and charged more than they advised...
Here to help - for prisoners 26/03/2024 Here to help: What to do if you have a complaint about your lawyer Tagged: Help for prisoners accessibility
Supporting Race Equality Week 26/03/2024 Race Equality Week: 1 - 7 February. Tagged: Press release Equality and Diversity
