Providing a service 26/03/2024 The firm challenged our jurisdiction and failed to respond to the complaint as they were acting for the mortgage lender and not Mr Z…
OLC publishes 2023/24 Business Plan, Budget and interim Strategy 26/03/2024 OLC publishes 2023/24 Business Plan, Budget and interim Strategy Tagged: Business plan
Fixed fee 26/03/2024 Mr D felt the fixed fee was excessive because the hearing was adjourned after a few minutes...
New self-service Customer Assessment Tool 26/03/2024 New self-service Customer Assessment Tool Tagged: Consumer resources
Service failings caused emotional distress 26/03/2024 This firm caused unnecessary emotional distress with service failings in an immigration case...