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Blog by Elisabeth Davies, Chair of the OLC

26/03/2024

Elisabeth Davies, Chair of the OLC, provides an update on the Legal Ombudsman's 21/22 Business Plan

Tagged: Board blog Newsletter Office for Legal Complaints

A new strategy for the Legal Ombudsman

14/05/2024

A new strategy for the Legal Ombudsman

Approved OLC Minutes 7 Sept 2016

14/03/2024

Remco Minutes 5 May 15

14/03/2024

Approved OLC Minutes 25 Jan 2017 (1)

14/03/2024

Approved OLC Minutes 25 Jan 2017

14/03/2024

Personal Injury Factsheet 1 The Personal Injury Claim Process And Journey V1.1

14/03/2024

Personal Injury Factsheet

14/03/2024

Leo Response To LTTF Phase 2 Handbook Reforms

14/03/2024

Leo Response To FCA Claims Management Consultation

14/03/2024

Approved Minutes Of The ARAC Meeting Held On 7 March 2022

14/03/2024

Consultations

31/10/2024

Details of past and present consultations and the responses we have received

Tagged: Consultation strategy and business plan Publishing our decisions Transparency and reporting governance

OLC Scheme Rules Consultation Feb 2022

14/03/2024

99.8 19 Service Complaint Adjudicator Interim Report 2019 20

14/03/2024

93.3 19 Executive Report

14/03/2024