Consultation on our 2018-19 Business Plan and Budget 26/03/2024 Consultation on our 2018-19 Business Plan and Budget Tagged: strategy and business plan Consultation Office for Legal Complaints
OLC: publication of board papers, 2020 26/03/2024 OLC: publication of board papers, 2020 Tagged: Office for Legal Complaints governance Board minutes
OLC: publication of board papers 26/03/2024 OLC: publication of board papers October 2020 Tagged: Office for Legal Complaints governance Board minutes
Consultation: OLC Business Plan and Budget consultation 2022/23 26/03/2024 Launch of the OLC Business Plan and Budget consultation for 2022/23 Tagged: Office for Legal Complaints Consultation strategy and business plan
Access our new course on remedies 26/03/2024 We’ve introduced a new practical course on determining remedies. Tagged: Learning from complaints Learning resources Insight
Whistle blowing policy and procedure 26/03/2024 This section tells you more about our Whistleblowing policy and procedure Tagged: whistleblowing Corporate policies
Information and documents in a different language 26/03/2024 Our information and documents can be made available in different languages. Tagged: accessibility other languages
Guided negotiation 26/03/2024 A delay resulted in a financial loss but the firm were willing to put things right...
One year from awareness of act/omission 26/03/2024 One year from act/omission Tagged: One year time limit