Whistleblowing policy and procedure 26/03/2024 This policy details the Legal Ombudsmans policy and procedures for whistleblowing Tagged: whistleblowing Corporate policies
Business Plan 2019-20 26/03/2024 Business Plan 2019-20 Tagged: Annual priorities KPIs Business plan Corporate policies
Invitation to Tender - Service Complaints Adjudicator 26/03/2024 Tender for Service Complaints Adjudicator
New research warns professionals on importance of their language in complaints 26/03/2024 New research warns professionals on importance of their language in complaints Tagged: Research
Board papers and minutes 02/07/2024 OLC board papers and minutes Tagged: OLC Office for Legal Complaints governance
Consumer guidance on Scheme Rules changes 26/03/2024 Consumer guidance on what the changes mean for consumers Tagged: Guidance on Scheme Rules
Business plan and budget consultation 2019-20 26/03/2024 Business plan and budget consultation 2019-20 Tagged: Consultation governance business plan
Supporting Race Equality Week 26/03/2024 Race Equality Week: 1 - 7 February. Tagged: Press release Equality and Diversity
New self-service Customer Assessment Tool 26/03/2024 New self-service Customer Assessment Tool Tagged: Consumer resources
OLC: publication of board papers, 2020 26/03/2024 OLC: publication of board papers, 2020 Tagged: Office for Legal Complaints governance Board minutes
OLC: publication of board papers 26/03/2024 OLC: publication of board papers October 2020 Tagged: Office for Legal Complaints governance Board minutes
Consultation: OLC Business Plan and Budget consultation 2022/23 26/03/2024 Launch of the OLC Business Plan and Budget consultation for 2022/23 Tagged: Office for Legal Complaints Consultation strategy and business plan
OLC publishes 2023/24 Business Plan, Budget and interim Strategy 26/03/2024 OLC publishes 2023/24 Business Plan, Budget and interim Strategy Tagged: Business plan
