Business plan and budget consultation 2019-20 26/03/2024 Business plan and budget consultation 2019-20 Tagged: Consultation governance business plan
Privacy 05/06/2024 Our privacy notice sets out how you can expect us to use your personal information when you visit our website. Tagged: privacy Freedom of Information Access request
LeO News – Edition 21 is out 26/03/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
LeO News – Edition 23 is out 26/03/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
LeO News – Edition 22 is out 26/03/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
Whistleblowing policy and procedure 26/03/2024 This policy details the Legal Ombudsmans policy and procedures for whistleblowing Tagged: whistleblowing Corporate policies
Invitation to Tender - Service Complaints Adjudicator 26/03/2024 Tender for Service Complaints Adjudicator
Improved case studies – helping to resolve and prevent complaints 26/03/2024 We’ve updated our online case studies to make them more relevant, accessible and useful. Tagged: Cybercrime case studies Learning from complaints Learning resources
Board papers and minutes 19/11/2024 OLC board papers and minutes Tagged: OLC Office for Legal Complaints governance
Business Plan 2019-20 26/03/2024 Business Plan 2019-20 Tagged: Annual priorities KPIs Business plan Corporate policies
Consumer guidance on Scheme Rules changes 26/03/2024 Consumer guidance on what the changes mean for consumers Tagged: Guidance on Scheme Rules
