Our approach during the COVID-19 pandemic 26/03/2024 Approach during COVID-19 Pandemic Tagged: Guidance
Scheme Rules 14/05/2024 Overview of the scheme rules Tagged: Scheme Rules Legal Ombudsman Scheme Governance How we work
Ombudsman decision data 08/11/2024 Data about the decisions made by ombudsman. Tagged: performance data decision data KPIs
New self-service Customer Assessment Tool 26/03/2024 New self-service Customer Assessment Tool Tagged: Consumer resources
Legal Ombudsman announces new chief executive 26/03/2024 Legal Ombudsman announces new chief executive Tagged: Chief Executive
For Consumers 10/06/2024 You can find information about our process, and access a range of our factsheets and frequently asked questions here.
Service provider advice line 26/03/2024 Service provider advice line - Legal Ombudsman Tagged: Legal Ombudsman service
Guidance: Our approach to putting things right 26/03/2024 Guidance: Our approach to putting things right Tagged: Guidance
Working together to improve outcomes in legal services 26/03/2024 Working together to improve outcomes in legal services
Probate issues and rising costs 26/03/2024 A disagreement between siblings meant that the estate couldn't be finalised…
OLC Business Plan and Budget consultation 2025/26 17/12/2024 Business Plan and Budget consultation 2025/26
One year from awareness of act/omission 26/03/2024 One year from act/omission Tagged: One year time limit