New factsheet launched – Unhappy with our service 26/03/2024 New factsheet launched – Unhappy with our service Tagged: Consumer resources
Consultation on draft 2024-27 Strategy and 2024/25 Business Plan 26/03/2024 Consultation on draft 2024-27 Strategy and 2024/25 Business Plan
OLC launches consultation on the Business Plan and Budget for 2025/26 31/10/2024 OLC launches consultation on the Business Plan and Budget for 2025/26
Legal Ombudsman announces new Chief Ombudsman 26/03/2024 Legal Ombudsman announces new Chief Ombudsman Tagged: Chief Ombudsman
Agreeing on a remedy 26/03/2024 Our front end team helped this firm and customer agree on a suitable remedy to put things right...
The LeO Process 26/03/2024 Guidance and resources on the ombudsman scheme Tagged: How we work Our approach Scheme Rules FAQs case studies LeO process
Factsheets 30/09/2024 Our factsheets are short and easy to digest, and give an overview of the relevant topic. Tagged: factsheets
Our approach during the COVID-19 pandemic 26/03/2024 Approach during COVID-19 Pandemic Tagged: Guidance
