27 April 2020 OLC minutes 26/03/2024 OLC minutes 27 April 2020 Tagged: Office for Legal Complaints governance
RemCo archive minutes 26/03/2024 RemCo committee archived minutes Tagged: Office for Legal Complaints
Registers of interests and expenses 04/06/2024 Registers for the OLC, Senior Management and Ombudsman team Tagged: Office for Legal Complaints governance
Governance frameworks 26/03/2024 Information about the different terms of reference and codes of practice for the OLC and its committees Tagged: Office for Legal Complaints governance
Business plan and budget consultation 2019-20 26/03/2024 Business plan and budget consultation 2019-20 Tagged: Consultation governance business plan
Publishing our decisions: An evidenced based response November 2011 26/03/2024 November 2011. Public response to publishing decisions consultation Tagged: Consultation strategy and business plan Scheme Rules Publishing our decisions
Board papers and minutes 02/07/2024 OLC board papers and minutes Tagged: OLC Office for Legal Complaints governance
Legal Ombudsman welcomes new Chief Ombudsman 26/03/2024 Legal Ombudsman welcomes new Chief Ombudsman Tagged: Chief Ombudsman
New agreement with ACCA published 26/03/2024 New agreement with ACCA published Tagged: Memorandum of Understanding
Factsheets 26/03/2024 Our factsheets are short and easy to digest, and give an overview of the relevant topic. Tagged: factsheets
2019-20 Business Plan and Budget 26/03/2024 2019-20 Business Plan and Budget Tagged: Office for Legal Complaints strategy and business plan
Our final 2018-19 Business Plan and Budget 26/03/2024 Our final 2018-19 Business Plan and Budget Tagged: Office for Legal Complaints strategy and business plan
Consultation on our 2019-20 business plan and budget 26/03/2024 Consultation on our 2019-20 business plan and budget Tagged: Office for Legal Complaints strategy and business plan Consultation