Consultation on our 2019-20 business plan and budget 26/03/2024 Consultation on our 2019-20 business plan and budget Tagged: Office for Legal Complaints strategy and business plan Consultation
Consultation on our 2018-19 Business Plan and Budget 26/03/2024 Consultation on our 2018-19 Business Plan and Budget Tagged: strategy and business plan Consultation Office for Legal Complaints
OLC: publication of board papers, 2020 26/03/2024 OLC: publication of board papers, 2020 Tagged: Office for Legal Complaints governance Board minutes
OLC: publication of board papers 26/03/2024 OLC: publication of board papers October 2020 Tagged: Office for Legal Complaints governance Board minutes
Consultation: OLC Business Plan and Budget consultation 2022/23 26/03/2024 Launch of the OLC Business Plan and Budget consultation for 2022/23 Tagged: Office for Legal Complaints Consultation strategy and business plan
Access our new course on remedies 26/03/2024 We’ve introduced a new practical course on determining remedies. Tagged: Learning from complaints Learning resources Insight
Consultation on our draft strategy for 2020-23 26/03/2024 Consultation-on-our-draft-strategy-for-2020-23 Tagged: Press release Office for Legal Complaints Consultation strategy and business plan
Service failings caused emotional distress 26/03/2024 This firm caused unnecessary emotional distress with service failings in an immigration case...
13/05/2024 Investigating complaints between consumers and their legal service providers. Complaining isn't easy. We're here to make sure it's straightforward and fair.
Bringing a complaint to us 26/03/2024 Guidance and resources on how you can bring your complaint to the Legal Ombudsman. Tagged: factsheets representative authority form complaint form scheme rules helping prisoners complaining
Consultations 31/10/2024 Details of past and present consultations and the responses we have received Tagged: Consultation strategy and business plan Publishing our decisions Transparency and reporting governance
Here to help - for prisoners 26/03/2024 Here to help: What to do if you have a complaint about your lawyer Tagged: Help for prisoners accessibility
Legal Ombudsman launches new Scheme Rules 26/03/2024 Legal Ombudsman launches new Scheme Rules Tagged: Scheme Rules
Tripartite Operating Protocols 26/03/2024 Tripartite Operating Protocols Tagged: Tripartite operating protocol governance