Additional support from the Legal Ombudsman 06/08/2024 This section provides guidance on additional accessibility support from the Legal Ombudsman.
Whistle blowing policy and procedure 26/03/2024 This section tells you more about our Whistleblowing policy and procedure Tagged: whistleblowing Corporate policies
OLC publishes 2023/24 Business Plan, Budget and interim Strategy 26/03/2024 OLC publishes 2023/24 Business Plan, Budget and interim Strategy Tagged: Business plan
Failure to provide reasonable adjustments 26/03/2024 Mr H had a negative experience with the firm as they did not communicate with him in the way he requested...
Help for those who are deaf or hard of hearing 06/08/2024 If you’re deaf, hard of hearing or speech impaired, conversations can be difficult. We use Relay UK (previously Next Generation Text - NGT) to make things easier for you. Relay UK brings relay services for deaf, hard-of-hearing, and speech-impaired people right up to date with the latest app technology.
Legal Ombudsman announces new Chief Ombudsman 26/03/2024 Legal Ombudsman announces new Chief Ombudsman Tagged: Chief Ombudsman
OLC Strategy 2024-27 and 2024/25 Business Plan 21/08/2024 OLC Strategy 2024-27 Tagged: Strategy strategy and business plan
