New factsheet launched – Unhappy with our service 26/03/2024 New factsheet launched – Unhappy with our service Tagged: Consumer resources
Failure to provide information 26/03/2024 A failure to provide information meant we had to dismiss this complaint...
New research warns professionals on importance of their language in complaints 26/03/2024 New research warns professionals on importance of their language in complaints Tagged: Research
Information or documents in a different format 06/08/2024 This guide will tell you more about the information and documents that can be made available in other formats. Tagged: accessibility other languages request another format
Out of jurisdiction 26/03/2024 Mr I was unhappy with the firm's service, however the firm were not actually providing a service to him…
Research shows room for improvement in how law firms deal with complaints 26/03/2024 Research shows room for improvement in how law firms deal with complaints Tagged: Research
Law Society interview with Chair Wanda Goldwag 26/03/2024 Law Society interview with Chair Wanda Goldwag Tagged: Office for Legal Complaints
Investigating complaints - Information for service providers 26/03/2024 Investigating complaints - Information for service providers
