Governance frameworks 26/03/2024 Information about the different terms of reference and codes of practice for the OLC and its committees Tagged: Office for Legal Complaints governance
Information Centre 26/03/2024 All the key information, data, plans and reports from the Legal Ombudsman. Tagged: Information centre Corporate resources Learning resources Data centre FAQs Case studies news
New factsheet launched – Unhappy with our service 26/03/2024 New factsheet launched – Unhappy with our service Tagged: Consumer resources
Board papers and minutes 19/11/2024 OLC board papers and minutes Tagged: OLC Office for Legal Complaints governance
Legal Ombudsman welcomes new Chief Ombudsman 26/03/2024 Legal Ombudsman welcomes new Chief Ombudsman Tagged: Chief Ombudsman
Our approach during the COVID-19 pandemic 26/03/2024 Approach during COVID-19 Pandemic Tagged: Guidance
Scheme Rules 14/05/2024 Overview of the scheme rules Tagged: Scheme Rules Legal Ombudsman Scheme Governance How we work
2019-20 Business Plan and Budget 26/03/2024 2019-20 Business Plan and Budget Tagged: Office for Legal Complaints strategy and business plan
Our final 2018-19 Business Plan and Budget 26/03/2024 Our final 2018-19 Business Plan and Budget Tagged: Office for Legal Complaints strategy and business plan
Consultation on our 2019-20 business plan and budget 26/03/2024 Consultation on our 2019-20 business plan and budget Tagged: Office for Legal Complaints strategy and business plan Consultation
Consultation on our 2018-19 Business Plan and Budget 26/03/2024 Consultation on our 2018-19 Business Plan and Budget Tagged: strategy and business plan Consultation Office for Legal Complaints
OLC: publication of board papers, 2020 26/03/2024 OLC: publication of board papers, 2020 Tagged: Office for Legal Complaints governance Board minutes
OLC: publication of board papers 26/03/2024 OLC: publication of board papers October 2020 Tagged: Office for Legal Complaints governance Board minutes
Consultation: OLC Business Plan and Budget consultation 2022/23 26/03/2024 Launch of the OLC Business Plan and Budget consultation for 2022/23 Tagged: Office for Legal Complaints Consultation strategy and business plan
Access our new course on remedies 26/03/2024 We’ve introduced a new practical course on determining remedies. Tagged: Learning from complaints Learning resources Insight
