26 October 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 October 2020 Tagged: Office for Legal Complaints governance
28 January 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 28 January 2021 Tagged: Office for Legal Complaints governance
17 May 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 17 May 2021 Tagged: Office for Legal Complaints governance
18 October 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 18 October 2021 Tagged: Office for Legal Complaints governance
14 December 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 14 December 2021 Tagged: Office for Legal Complaints governance
1 July 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 1 July 2021 Tagged: Office for Legal Complaints governance
26 January 2022 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 January 2022 Tagged: Office for Legal Complaints governance
Registers of interests and expenses 04/06/2024 Registers for the OLC, Senior Management and Ombudsman team Tagged: Office for Legal Complaints governance
Guided negotiation 26/03/2024 Guided negotiation meant that Ms P received compensation for the emotional impact of this firm's mistake…
LeO News – Edition 21 is out 26/03/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
LeO News – Edition 23 is out 26/03/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
LeO News – Edition 22 is out 26/03/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
Annual complaints data overview 2019/20 26/03/2024 An overview of the annual complaints data and lessons for the legal sector Tagged: Guidance
Whistleblowing policy and procedure 26/03/2024 This policy details the Legal Ombudsmans policy and procedures for whistleblowing Tagged: whistleblowing Corporate policies
Publishing our decisions: An evidenced based response November 2011 26/03/2024 November 2011. Public response to publishing decisions consultation Tagged: Consultation strategy and business plan Scheme Rules Publishing our decisions
