26 March 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 March 2020 Tagged: Office for Legal Complaints governance
29 April 2019 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 29 April 2019 Tagged: Office for Legal Complaints governance
2019 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 28 January 2019 Tagged: Office for Legal Complaints governance
14 December 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 14 December 2021 Tagged: Office for Legal Complaints governance
26 January 2022 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 January 2022 Tagged: Office for Legal Complaints governance
13/05/2024 Investigating complaints between consumers and their legal service providers. Complaining isn't easy. We're here to make sure it's straightforward and fair.
Reasonable offer made 26/03/2024 In Mr D's case, the firm made a reasonable offer to acknowledge the service issue...
Ombudsman decision data 08/11/2024 Data about the decisions made by ombudsman. Tagged: performance data decision data KPIs
Elisabeth Davies is preferred choice for next Chair of the OLC 26/03/2024 Elisabeth Davies is preferred choice for next Chair of the OLC Tagged: Press release Office for Legal Complaints
24 October 2019 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 24 October 2019 Tagged: Office for Legal Complaints governance
10 December 2018 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 10 December 2018 Tagged: Office for Legal Complaints governance
17 May 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 17 May 2021 Tagged: Office for Legal Complaints governance
31 March 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 31 March 2021 Tagged: Office for Legal Complaints governance
Annual complaints data overview 2019/20 26/03/2024 An overview of the annual complaints data and lessons for the legal sector Tagged: Guidance
