Policy statement – approach to complaints where the respondent also provides non-legal services 26/03/2024 Policy statement – approach to complaints where the respondent also provides non-legal services Tagged: Policy statement Non-legal services Non-legal service providers Corporate policies
CMA: OLC response to the review of legal services 26/03/2024 CMA: OLC response to the review of legal services Tagged: Office for Legal Complaints Consultation
Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study 26/03/2024 Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study Tagged: Office for Legal Complaints Consultation
Office for Legal Complaints welcomes Independent Review of Legal Services Regulation 26/03/2024 Office for Legal Complaints welcomes Independent Review of Legal Services Regulation Tagged: Press release
Working together to improve outcomes in legal services 26/03/2024 Working together to improve outcomes in legal services
Appointment of three new non-executive directors welcomed 26/03/2024 Appointment of three new non-executive directors welcomed Tagged: Office for Legal Complaints
Using a legal service provider 26/03/2024 Guidance on using legal service providers. Tagged: Consumer resources FAQs factsheets Conveyancing lawyer Divorce lawyer stamp duty home buyers first time buyers consumer factsheets good costs services Ombudsman decision data decision data
LeO takes action to prevent complaints about legal fees 30/09/2024 LeO takes action to stop complaints involving legal fees and reclaiming them Tagged: news legal fees
Elaine Banton joins the Board of the Office for Legal Complaints 16/10/2024 Elaine Banton to join the Board of the Office for Legal Complaints Tagged: OLC members
Legal Ombudsman updates Scheme Rules 26/03/2024 Legal Ombudsman updates Scheme Rules Tagged: Scheme Rules Office for Legal Complaints
Complaints about legal costs 30/09/2024 What legal providers, consumers and their representatives need to know when it comes to disputes about legal costs on a “no win, no fee” basis. Tagged: Preventing complaints
Legal Ombudsman responds to regulators’ transparency consultations 26/03/2024 Legal Ombudsman responds to regulators’ transparency consultations Tagged: Office for Legal Complaints Consultation
Complaining to a legal service provider 26/03/2024 Guidance and resources on how consumers can complain about their legal service provider. Tagged: complaints journey complaint letter template closed firm guidance closed firms how we work Help for prisoners complaining
Legal Ombudsman 2017-18 Annual Report published 26/03/2024 Legal Ombudsman 2017-18 Annual Report published Tagged: Annual Report Office for Legal Complaints
OLC and Legal Ombudsman Annual Report published 26/03/2024 OLC and Legal Ombudsman Annual Report published Tagged: Annual Report Office for Legal Complaints
