Fixed fee 26/03/2024 Mr D felt the fixed fee was excessive because the hearing was adjourned after a few minutes...
Case fee waived 26/03/2024 In this complaint we found the firm's service and the handling of the complaint to be reasonable so the case fee was waived...
Complaints in focus: No win, no fee agreements 26/03/2024 Complaints in focus: No win, no fee agreements
CMA: OLC response to the review of legal services 26/03/2024 CMA: OLC response to the review of legal services Tagged: Office for Legal Complaints Consultation
Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study 26/03/2024 Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study Tagged: Office for Legal Complaints Consultation
Complaining to a legal service provider 26/03/2024 Guidance and resources on how consumers can complain about their legal service provider. Tagged: complaints journey complaint letter template closed firm guidance closed firms how we work Help for prisoners complaining
Using a legal service provider 26/03/2024 Guidance on using legal service providers. Tagged: Consumer resources FAQs factsheets Conveyancing lawyer Divorce lawyer stamp duty home buyers first time buyers consumer factsheets good costs services Ombudsman decision data decision data
Legal Ombudsman updates Scheme Rules 26/03/2024 Legal Ombudsman updates Scheme Rules Tagged: Scheme Rules Office for Legal Complaints
Additional support from the Legal Ombudsman 26/03/2024 This section provides guidance on additional accessibility support from the Legal Ombudsman.
Legal Ombudsman responds to regulators’ transparency consultations 26/03/2024 Legal Ombudsman responds to regulators’ transparency consultations Tagged: Office for Legal Complaints Consultation
Legal Ombudsman Chair in Pride Power List 2018 26/03/2024 Legal Ombudsman Chair in Pride Power List 2018 Tagged: Office for Legal Complaints
Legal Ombudsman welcomes new OLC board chair 26/03/2024 Legal Ombudsman welcomes new OLC board chair Tagged: Press release Office for Legal Complaints
OLC and Legal Ombudsman Annual Report published 26/03/2024 OLC and Legal Ombudsman Annual Report published Tagged: Annual Report Office for Legal Complaints
Legal Ombudsman 2017-18 Annual Report published 26/03/2024 Legal Ombudsman 2017-18 Annual Report published Tagged: Annual Report Office for Legal Complaints
Schedule of matters reserved to the Office for Legal Complaints 03/06/2024 Schedule of matters reserved to the Office for Legal Complaints Tagged: OLC Office for Legal Complaints governance
