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Information about the OLC and governance

Corporate publications including annual reports, business plans and board information

Remuneration Committee (RemCo) TOR

Section 117 of the Legal Services Act requires the Legal Ombudsman to “have regard to such generally accepted principles of good corporate governance as it is reasonable to regard as applicable to it”. The purpose of this document is to demonstrate how the OLC is discharging this obligation under the Act.

Schedule of matters reserved to the Office for Legal Complaints

Business plan and budget consultation 2019-20

Every year we help resolve thousands of complaints about the legal service from consumers who are unhappy with their legal service provider.