Updated guidance on complaints about costs 26/03/2024 Updated guidance on complaints about costs Tagged: Costs Guidance Costs Guidance
Guidance: An ombudsman’s view of good costs service – second edition 26/03/2024 Guidance: An ombudsman’s view of good costs service – second edition Tagged: Guidance
Consumer guidance on Scheme Rules changes 26/03/2024 Consumer guidance on what the changes mean for consumers Tagged: Guidance on Scheme Rules
Complaints about legal costs 30/09/2024 What legal providers, consumers and their representatives need to know when it comes to disputes about legal costs on a “no win, no fee” basis. Tagged: Preventing complaints
Guidance: our approach to determining complaints 26/03/2024 Guidance: our approach to determining complaints Tagged: Guidance
Guidance: Our approach to putting things right 26/03/2024 Guidance: Our approach to putting things right Tagged: Guidance
Probate issues and rising costs 26/03/2024 A disagreement between siblings meant that the estate couldn't be finalised…
Guidance: Responding to challenging situations 26/03/2024 Guidance on responding to challenging situations Tagged: Guidance