The Legal Services Board (LSB) has announced the appointment of Georgina Philippou as a new lay member of the Board of the Office for Legal Complaints (OLC).

The OLC is the Board of the Legal Ombudsman, and this appointment has been made by the LSB in accordance with the Legal Services Act 2007. Georgina has been appointed to the OLC for a four-year term from 1 May 2024 to 30 April 2028.

Georgina has an extensive career in financial services regulation, spanning 30 years, including as Chief Operating Officer of the Financial Conduct Authority. A fuller biography is available on the LSB’s website.

Elisabeth Davies, Chair of the Office for Legal Complaints, said: "Georgina will be joining the OLC at such a significant time, as we embark on a new strategy period for the Legal Ombudsman (LeO).

"Her commitment and invaluable experience will significantly benefit the work of the OLC and our focus on ensuring the ambition for LeO’s service and impact deliver for both the public and the profession.

"I would like to take this opportunity to also extend my sincere thanks on behalf of the OLC, to Jane Martin for her valuable service and contributions as a Board Member over the last six years."

Georgina Philippou said: "I am pleased to be joining the Office for Legal Complaints and look forward to working with the Board to progress the valuable work they do."