A reasonable service This firm was found to have provided a reasonable service... Read A reasonable service
Guided negotiation A delay resulted in a financial loss but the firm were willing to put things right... Read Guided negotiation
Six/Three year time limit after house sale - case referred to us prior to 1 April 2023 A woman complained to her solicitor that her house was still registered to its previous owner, but then took over three years to bring the complaint to the ombudsman. Read Six/Three year time limit after house sale - case referred to us prior to 1 April 2023
A cybercrime nightmare Hackers tricked Miss C into giving away her deposit... Read A cybercrime nightmare
