Increasing ground rent Mr G got a shock a year after purchasing a property to find out he owed ground rent charges he wasn't expecting... Read Increasing ground rent
A cybercrime warning to firms A lack of proper procedures to safeguard against cybercrime left this firm short... Read A cybercrime warning to firms
A reasonable service This firm was found to have provided a reasonable service... Read A reasonable service
Guided negotiation A delay resulted in a financial loss but the firm were willing to put things right... Read Guided negotiation
Six/Three year time limit after house sale - case referred to us prior to 1 April 2023 A woman complained to her solicitor that her house was still registered to its previous owner, but then took over three years to bring the complaint to the ombudsman. Read Six/Three year time limit after house sale - case referred to us prior to 1 April 2023
