Easy Read is a way of making information more accessible to people with learning disabilities.
It is also a really good way of making information accessible to people who find it difficult to read and write, have memory problems, or are communicating in a second language.You can learn more about Easy Read by visiting the Easy Read website.
Our ‘Here to help’ leaflet explains the type of legal complaints we can deal with, and details of some of the typical complaints we will deal with. This leaflet is designed to set out in general terms how we can help resolve complaints. It’s available in an Easy Read version and as a black and white version that you can print.
We also have a ‘Here to help’ leaflet for prisoners
If you need additional help or support with documents in a different format such as large print, Braille or on audio CD or audio file, please tell us about it and we will do our best to meet your needs.
We also understand that your circumstances might change, along with the support that you need, so please let us know at any time and we will consider your request.
We can’t promise to do everything, but we will do our best to meet your needs where possible.
Additional support:
