Relay UK

If you’re deaf, hard of hearing or speech impaired, conversations can be difficult.

We use Relay UK (previously Next Generation Text - NGT) to make things easier for you. Relay UK brings relay services for deaf, hard-of-hearing, and speech-impaired people right up to date with the latest app technology.

• You don't need any special equipment – just download the app from the App Store or Google Play onto your smartphone, tablet, or computer.
• Conversations are easy to manage and relaxed.
• By simply downloading the app and linking it to your phone number, you can use the relay service on your smartphone, tablet or PC.
• You can still make calls with your textphone, the same as you've ever done. So there's no need to worry about changing it.

Contact details:

• Relay UK: 0800 7311 888
  
• Relay UK app (or Textphone) 0800 500 888
• To find out how to use Relay UK please go to: www.relayuk.bt.com/how-to-use-relay-uk
• For help with Relay UK please go to: www.relayuk.bt.com/help/faqs.html